Client satisfaction

Client Voices

What clients say
after the project ends

These are accounts from clients across different project types — shared in their own words, after the work was finished.

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120+

Projects completed

4.9

Average satisfaction score

8+

Years of practice

92%

Clients who return for further services

Reviews

Client experiences

"We started with just the Space Reading because I wasn't sure we were ready to commit to a full project. That brief gave us so much clarity — it changed how we were thinking about the flat completely. We ended up doing the full Design Composition the following month."

SW

Soh Wei Ling

Bangsar · March 2025

"The process took longer than I expected — partly because we added a room after we'd already started. Pith & Co handled that gracefully, explained the adjusted timeline, and the result was exactly what we'd discussed in the first feedback session. Very professional in how they manage change."

HZ

Hafizuddin Zainudin

Petaling Jaya · February 2025

"We engaged them for a boutique guesthouse in Chow Kit. The brief was specific and a little unusual — they understood it without us having to over-explain. The design book was thorough, and Ariff's sourcing work saved us considerable time and money on materials."

LM

Lim May-Ling

Kuala Lumpur · April 2025

"What I valued most was that they didn't push us toward a 'look'. The conversation was always about our habits, how we use each room in the evenings, what bothered us about the existing layout. The solution came from listening, not from a portfolio preference."

RP

Rohani Prasad

Mont Kiara · March 2025

"The Realization service was what made the difference for us. I've done renovations before and the gap between design and finished result is usually significant. With Pith & Co on-site during construction, that gap nearly closed. The finishing session was a nice touch — the space looked very different from the day the contractor handed over keys."

KT

Koh Tze-Han

Ampang · January 2025

"We were a bit nervous about working with a designer for the first time — not sure how involved we needed to be or how much control we'd give up. The process was actually very collaborative. Nothing happened without our understanding. We felt like participants, not clients waiting for a result."

NI

Nur Izzati & Fadzil

Subang Jaya · April 2025

Case Studies

Selected project accounts

Residential — Bangsar Condominium

The Situation

A 1,200 sq ft condominium purchased as an investment and then retained by the owner as a primary residence. The original developer finishes were plain and the layout, while functional, felt disconnected across rooms. The client wanted the space to feel intentional without major structural changes.

What We Did

Initial Space Reading followed by full Design Composition. Focus on material continuity — a limited palette of wood tones, warm plaster, and woven textures used throughout to connect the rooms visually. Lighting scheme revised significantly to shift from bright overhead to layered ambient sources.

Outcomes

  • Renovation completed within agreed 8-week timeline
  • No structural changes — full transformation through finishes
  • Client retained full design book for future reference
  • Returned for Realization support on a second property

Hospitality — Boutique Guesthouse, Kuala Lumpur

The Situation

A four-room guesthouse in an older KL shophouse. The owner wanted an atmosphere that felt distinct from the large hotel chains nearby — personal, quiet, with a sense that someone had thought carefully about each detail. Budget was fixed and modest for a commercial project.

What We Did

Full Composition and Realization engagement. Worked with the building's original character — retained exposed brick in two rooms, sourced local artisan textiles, and developed a quiet colour direction using the existing wall tones as a starting point rather than covering them.

Outcomes

  • Completed within 11 weeks, within original budget
  • Organic materials sourced from Malaysian craftspeople
  • Guesthouse achieved above 90% occupancy in first quarter
  • Owner credited design as a key differentiator in guest reviews

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Address

11 Jalan Kemuja, Bangsar, KL

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Sat: 10am–2pm

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